mahjong77Legal Notice

Our services on mahjong77 are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of mahjong77 comply with the laws of their own jurisdiction. This legal notice sets out the key principles governing our operation and your responsibilities as an account holder.

mahjong77 operates as a gaming and sportsbook platform for users in supported regions. We provide Liga 1 football markets, live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), esports markets (Mobile Legends, Free Fire, PUBG Mobile), and payment processing through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We do not claim to hold any specific gaming license for any country. Our operation is based on service provision in jurisdictions where such services are legally permitted; access from prohibited jurisdictions is not authorised and remains your responsibility to avoid.

By accessing mahjong77 through any device—Android app, iOS browser, or desktop—you confirm that you comply with applicable local law and that you are of legal age to enter into gaming contracts in your jurisdiction. We do not knowingly provide services to minors or to residents of prohibited jurisdictions. Continued access to mahjong77 constitutes your acceptance of this legal notice and all referenced policies.

Jurisdiction restrictions and user eligibility on mahjong77

We at mahjong77 do not offer our services in jurisdictions where online wagering is prohibited by law. The laws governing online gaming vary widely across regions and change frequently. It is your sole responsibility to determine whether access and use of mahjong77 is legal in your jurisdiction before you create an account. If you access mahjong77 from a jurisdiction where online wagering is restricted or prohibited, you do so at your own risk and in breach of applicable law—not in breach of our terms, but in breach of your local jurisdiction's law.

If we discover that you are accessing mahjong77 from a prohibited jurisdiction, we reserve the right to suspend your account immediately. Upon suspension, we will return your account balance to your original payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account) within one business day. We will not assess penalties or fees for this return; we simply cannot continue providing services where local law prohibits them.

Account eligibility and verification on mahjong77

You confirm that you are of legal age to enter into gaming contracts in your jurisdiction. In most jurisdictions this is 18 or older, but some regions set different thresholds. It is your responsibility to know your local age requirement. We do not conduct age verification at account creation, but we do require identity verification before your first withdrawal. During KYC (know-your-customer) verification, we collect your government-issued ID, proof of address, and a selfie. If our verification team suspects you are underage based on the documents you submit, we will suspend your account and return your balance to your original payment method.

Payment processing and financial responsibility on mahjong77

We process deposits through payment methods that comply with your local jurisdiction's regulations. These include e-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and bank transfers (online payment, e-wallet, mobile banking, local payment virtual accounts). Each payment method is subject to its own terms of service and regulatory framework. When you initiate a deposit through any of these channels, you confirm that you are the authorised user of that payment method and that the funds are legally yours.

We hold no responsibility for disputes between you and your bank or e-wallet provider regarding deposit authorisation or charge-back claims. If your bank disputes a transaction you initiated through mahjong77, we will provide transaction records to your bank but will not refund the disputed amount; the dispute must be resolved between you and your financial institution. Attempting to reverse a completed deposit through your bank or payment provider may result in permanent account suspension.

Your use of mahjong77 is conditional on your compliance with your jurisdiction's laws. We do not represent that our services are legal everywhere—only that we operate where permitted and that access is your responsibility.

Data handling and regulatory compliance on mahjong77

We collect, store, and process your personal data (email, identity documents, payment information, gameplay history) in accordance with applicable data-protection laws and our privacy policyYour data may be processed on servers located outside your jurisdiction. However, we maintain consistent encryption and access controls regardless of server location. We comply with standard anti-money-laundering (AML) and know-your-customer (KYC) protocols to prevent fraud and financial crime. If our compliance review identifies suspicious activity, we reserve the right to freeze your account pending investigation. Such freezes are temporary and do not constitute fund seizure—your balance remains yours and will be returned or released once we clear the investigation.

Limitation of liability and dispute resolution on mahjong77

To the fullest extent permitted by law, mahjong77 and its operators disclaim liability for indirect, incidental, consequential, or punitive damages arising from your use of our platform. This includes losses from technical outages, payment delays, account suspension, or game settlement disputes. Our liability for direct damages is limited to the amount of your account balance at the time of the claim. We do not assume liability for your compliance or non-compliance with your local jurisdiction's laws.

If you believe you have a legitimate claim against mahjong77, you must submit a written complaint to our support team with full details within thirty days of the incident. Our team will investigate and provide a written response within ten business days. If you remain unsatisfied after our investigation, you may pursue dispute resolution through your local jurisdiction's regulatory body or through arbitration as provided in our terms and conditions

Contact and legal inquiries regarding mahjong77

For legal inquiries, jurisdiction questions, or complaints regarding mahjong77's operation, contact our legal team during business hours (10:00–23:00 Jakarta time). We maintain support channels via live chat, email, and in-app help. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta can reach us through any of these channels—we maintain consistent response protocols regardless of your location.

• Legal inquiry email: [email protected]
• Support live chat: available 10:00–23:00 Jakarta time
• In-app legal help: available through account settings
• Legal response time: five business days for written inquiries
• Account suspension appeals: must be submitted within thirty days

Policy updates and effective date on mahjong77

We may update this legal notice as our operation evolves or legal requirements change. Updates are effective immediately upon posting. Your continued use of mahjong77 after an update constitutes acceptance of the revised notice. The most recent version of this notice is always available on this page. We do not provide individual notice of updates via email unless the change materially affects your account suspension rights or fund access.